Notifications

Each of your teammates in your application controls their own notifications via their personal account settings.

To change your notification settings:

• Go to your chat console
• On the left-hand side, click "Settings" icon
• Go to "General"
• Find "Notifications" card

Receive email notifications

If you enable "New chat requests" on "Notifications" card, you will receive emails when:

• New chat is initiated by visitor
• A visitor sends offline form

TIP

You receive offline form emails too, because it initiates chat after visitors send the form.